CANCELLATION POLICY

1. Cancellations by Olykart

Olykart reserves the right to cancel or refuse any order at its discretion. Reasons for cancellation may include, but are not limited to:

  • Unavailability of the product in the requested quantity.
  • Errors or inaccuracies in product descriptions or pricing.
  • Issues flagged by our credit and fraud prevention team.
  • Incomplete or unverifiable customer information.

If your order is canceled, we will notify you promptly. If payment has already been processed, the amount will be refunded to your original payment method.

2. Cancellations by Customers

We understand that plans may change, and we allow order cancellations under the following conditions:

  • You may request cancellation within 24 hours of placing the order.
  • If the order has not been processed or approved, we will cancel it and initiate a full refund within 15-20 working days.
  • Once an order has been processed, it cannot be canceled.

Olykart retains sole discretion in determining the processing status of an order. By placing an order, you acknowledge and agree to abide by our cancellation policy.

For any cancellation requests or further assistance, please contact our customer support team.

PROMOTIONAL OFFERS

We may introduce promotional offers or discount codes for a limited period as part of our marketing campaigns. These offers are subject to availability and may be modified or canceled at our discretion. The specific terms of each promotion will be outlined at the time of the campaign and must be accepted by the user to avail of the offer.

INDEMNIFICATION

You agree to indemnify and hold harmless Olympia, its owners, affiliates, licensees, and group companies, along with their respective officers, directors, agents, and employees, from any claims, demands, actions, or penalties arising due to your use of our website. This includes reasonable legal fees incurred due to third-party claims.

CUSTOMER SUPPORT

For any complaints, concerns, or queries regarding services, website access, usage, content, or breaches of the Terms of Use, you may contact our designated officer via the details below:

Phone No.: +91 9833379988
Email: support@olykart.com
We are committed to addressing and resolving your concerns promptly.

FORCE MAJEURE

Olykart shall not be liable for any loss or damage caused due to delays, disruptions, or failures in services resulting from unforeseen events beyond our control. Such events include, but are not limited to, natural disasters, fire, riots, civil disturbances, governmental actions, and communication failures not attributable to Olykart or its third-party service providers. In the event of such occurrences, we will notify affected parties at the earliest.

INDEMNITY

You agree to defend, indemnify, and hold harmless Olympia, its independent contractors, service providers, consultants, licensors, agents, and representatives, including their directors, officers, and employees, from any claims, liabilities, damages, or costs (including reasonable legal fees) arising from:

  • Your access to or use of the website.
  • Your violation of these Terms of Use or applicable laws.
  • Your infringement of any third-party rights, including intellectual property.
  • Any misconduct or improper activity related to your website use.

TERMINATION

We reserve the right to terminate your access to the website without prior notice or reason. This may result in the deletion of all associated data. However, obligations regarding indemnification, disclaimers, jurisdiction, dispute resolution, and privacy policies shall remain in effect post-termination.

ENTIRE AGREEMENT

These Terms of Use constitute the complete agreement between you and Olykart. If any provision is deemed invalid by a court, the remaining terms shall remain in effect. Section headings are for reference purposes only and do not affect interpretation.

GOVERNING LAW & JURISDICTION

These Terms of Use are governed by the laws of India. Any disputes arising from website usage, services, or transactions shall fall under the exclusive jurisdiction of the courts in Mumbai, Maharashtra. By using our services, you agree to submit to this jurisdiction.

SEVERABILITY

If any provision of these Terms of Use is found to be invalid or unenforceable, it shall be severed, and the remaining provisions shall remain in full force and effect.

WAIVER

Failure by Olykart to enforce any provision of these Terms shall not constitute a waiver of such rights. Any waiver must be in writing and signed by an authorized representative of Olykart.

DISCLAIMER

You acknowledge that you are using this website at your own risk and discretion. We encourage prudent decision-making before engaging in any transactions. If you are dissatisfied with our website or services, you may discontinue use as your sole legal remedy. Olykart does not warrant uninterrupted, error-free usage of the website.